Cancellation & Deposit Refunds:
- 180 days prior to event: 100% of deposit refunded, less $100.00 administration fee.
- 120 - 180 days: 75% of deposit refunded, less $100.00 administration fee.
- 60 – 120 days: 50 % of deposit refunded, less $100.00 administration fee.
- 60 days or less: no refund provided.
- If we are able to re-book a cancelled date with another group we will gladly refund the deposit less $100 fee
General Policies and information:
- Guests will always be treated with respect and greeted with a smile.
- Guest’s questions or concerns will be addressed in a timely fashion.
- Staff will attempt to impart the values, and goals of the Sugar Ridge mission statement.
- Sugar Ridge Retreat centre facilities consist of the main retreat centre, cabins, and property.
- User agrees to provide a list of guest names, addresses, special requests 15 days prior to arrival
- Guests are provided with bedding and need to bring their own towel & toiletries.
- Daily housekeeping of the cabins is not provided.
- Illegal drugs, firearms and fireworks are not permitted on the property.
- The user and guests acknowledge that Sugar Ridge is a completely smoke-free facility.
- Vehicles must be parked in designated areas
- User and its guests are responsible for any and all property and personal effects belonging to the user, guests and agents and Sugar Ridge and its insurers shall not be liable for any damages.
- User agrees to be responsible for the cost of any damage or missing items caused by its guests.
